At Reental, we work under the highest standards of security and legal compliance to protect your investment and ensure ecosystem transparency. That's why we've updated our process of identity verification (KYC - Know Your Customer).

Here we explain How to pass the new KYC and Why is it essential to continue investing with us.

✅ Why do I have to do KYC?

KYC is not just a legal requirement, but a guarantee of security for you and for the entire investment community. This process allows us to:

• Verify that you are the one behind the account.
  
  
• Comply with anti-money laundering (AML) regulations.
  
  
• Protect the platform against fraud or impersonation.
  
  
• Ensure an investment environment reliable and professional.
  
  

Important: Even if you've invested before, you must complete this new process in order to continue investing or withdrawing your benefits.

✍️ How to do the new KYC?

The process is simple, fast and 100% online. It will take you less than 5 minutes:

1. Access your account in Reental with the new login system.
   
   
2. Click on “Verify Account”.
   

1. You will be redirected to the section to verify your identity. If nothing has changed, you can continue to the last step that redirects you to a secure platform to upload your documentation:
   
   
   
   • Tu official identity document (DNI, NIE or passport).
     
     
   • Una Real-time selfie, to verify that it's you.
     
     
2. And ready! As soon as your identity is validated, you will receive an email confirmation.
   
   

🧠 Is it safe?

100%. We use a certified third-party provider that specializes in identity verification. All the information you share is protected with the highest security standards and will never be shared with third parties.

📌 Frequently Asked Questions

How long does the verification take?
If there are no errors you will have your validation automatically. If there is any type of error, in about 48 business hours.

Can I invest without doing the KYC?
No. A verified identity is required to invest or withdraw funds.

What if I have problems during the process?
Our support team will be happy to help. You can contact us directly from the platform or write to us at hola@reental.co.

🚀 One more step towards a safer investment

We know that these types of processes may seem like just another procedure, but in reality, they are key steps for protect yourself as an investor and strengthen the Reental ecosystem. Thank you for your collaboration and for trusting us.

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